Showing posts with label public relations. Show all posts
Showing posts with label public relations. Show all posts

Friday, 5 June 2015

Nine ways to wonderful: How to create an engaging newsletter



Company newsletters are often a missed opportunity to build employee engagement. A boring, ugly, tedious read will never positively impact your culture. Here are a few tips to help make your company newsletter more interesting!
  1. Be inclusive. Dedicate a page from each department, including HR and ask for submissions from employees at all levels; not just people who are in sales or management positions. The content doesn't always need to be company stats. You can include helpful tips, interesting articles from subject matter experts (most will give permission to reprint a blog posting), fund raising initiatives, lunch & learn events, etc.
  2. Don’t write in too much detail! Keep articles between 75-125 words max.
  3. Don’t post poor quality photos. Photographs should be from a minimum 10 megapixel camera.
  4. Use the newsletter to create cohesion in your company by picking a charity to raise money for. Ask for volunteers and post updates.
  5. Show your employees you are interested in their development. Include news about upcoming training programs the company may sponsor.
  6. Keep the tone of your articles up beat. Used properly, the newsletter can be a bit of a positive propaganda tool. Use it to influence the energy in your company, rather than letting the energy at your company influence the newsletter. Your messaging can have an amazing impact on people's perception of the company and their team mates. What messages do your employees need to hear?
  7. Use the newsletter to reinforce company values. Most companies really fall down on this. The newsletter is a perfect opportunity to remind everyone of the values that are supposed to guide their decisions at work.
  8. Create a theme for each newsletter and have each submission reflect the theme. For example, if the theme for April is "Spring into Action", then focus on new initiatives. You can also pick a company value and use it as a theme. This requires a little bit of planning, but if you scribble a theme out for each month in advance, then you will have an idea of how to direct submissions. Of course, you want employees to participate (see Tip # 1).
  9. Make your newsletter accessible to everyone. There are many ways to do this. You can email it, post it on the intranet, print up copies for the lunchroom and shop floor. You can even build your own app for your newsletter! Make sure the font is large enough for everyone to read. If you have office locations where the dominant language is not English, then translate it!
Renée Cormier is a Public Relations & Communications professional, published author, employee engagement specialist, sales & marketing sage and constant producer of quality content. Need help with your communications? Visit www.reneecormier.com

Wednesday, 3 June 2015

What smart companies do to avoid smeared images and social media scandals

Social media is a wonderful tool for business, but it can also be the bane of your existence if you or your company representatives are perceived to have donesomething wrong. Juicy news travels fast through social media, and most of the popular web based news sources now favour sensationalism over traditional news reporting. That just adds fuel to whatever scandal your company is being hit with. 
The decisions of both customers and shareholders are heavily influenced by social media, so it is more critical than ever to guard your public reputation. Below are some suggestions to avoid harming your public image as well as some things you can do to establish a strong public reputation.
Never do any of these:
  • Lie, cheat, steal
  • Disrespect the environment
  • Disrespect other people verbally or physically (including your employees)
  • Skirt the law to make a buck
  • Get arrested for breaking the law (DUI, prostitutes, drugs, kiddie porn, etc.)
Never do anything that would cause your integrity to be questioned. If you make decisions for a large or growing organization, or if you are a public figure, you need to be very careful about what you say and do in public and private, because people talk. 
The best thing you can do to protect your public image is to keep it in mind at all times. In order to establish yourself as being a highly respectable brand, follow the suggestions below.
Do these things instead:
  • Host charitable events
  • Donate your time and money to making the world a better place for others
  • Speak publicly about your philanthropic endeavors
  • Establish strong corporate social values and live by them
  • Show the world that you live by your values through advertising, press releases, public speaking appearances
  • Become a spokesperson for something good
  • Establish a strong Corporate Social Responsibility (CSR) plan and follow it
When you become known for good things, people will forgive you more easily when you make mistakes. The best course of action is to get caught being good long before you ever get caught being bad, because sometimes the bad happens anyway.
Renée Cormier is a Public Relations & Communications Professional. Need help with your public image? Contact Renée through her website at: www.reneecormier.com

Monday, 25 May 2015

Important presentation techniques all presenters need to know

So you've got a big presentation to give and you don't want to mess it up. Your credibility is on the line so you really need to make sure not to unwittingly undermine your efforts or your cause. Here is a comprehensive checklist of things you can do to ensure things go smoothly.

Know your presentation material thoroughly: This is the first rule of any presentation and although it seems pretty obvious, a lot of people do not fully prepare for their presentations. They rely heavily on their PowerPoint for fear of forgetting something important and end up boring people to death. The more prepared you are, the more relaxed and confident you will be. People who are obviously nervous are painful to listen to. You don’t want to lose your audience’s attention, so being prepared will go a long way toward helping you deliver an interesting presentation. Besides, if there were a technical problem, you would want to be able to present your talk without the use of PowerPoint.

Make sure you look good: Call humans shallow if you want, but psychologists and sociologists have conducted countless studies that show that attractive, well dressed people are perceived as being more intelligent and more capable than people who look unattractive and sloppy. You may not be able to do much about the face you were born with, but you can still wear nice clothing that looks professional. Avoid wearing too many different colours or wild patterns, as they can be distracting. Make sure your hair is neat, and that your overall appearance will be pleasing to most people. Wear office attire, but make sure the clothes you choose fit you well. Ladies should limit accessories and try to look feminine and classy rather than sexy and available. Essentially, both men and women need to dress as though they were going to an important business meeting rather than to a pub or night club.

Stage set up: If you are lucky enough to be able to choose your stage set up consider having no lectern or standing away from it, since it only creates a barrier between you and the audience. As a speaker, it is important to be able to connect with the audience in order to engage their attention. Avoiding the use of a lectern is one strategy to help you accomplish this.

Another element of your stage set up to consider is the placement of the screen that will display your PowerPoint. PowerPoint should not be at centre stage. You, as the speaker, should be in the centre. The PowerPoint is better when it is off to the side. This almost never can happen, however, so make sure your PowerPoint is attractive, but not the star of the show. I would even advocate not using one at all.

Avoid Death by PowerPoint: Since we are on the subject of PowerPoint, please keep in mind the type of graphics you use and limit the content on each slide. The purpose of PowerPoint is not to engage your audience, but rather to act as a substitute for cue cards. With that in mind, how much information do you really need to put in your PowerPoint? Consider having only one word per slide to help jog your memory, and limit the number of slides to about ten, if possible. See my LinkedIn posting 13 Secrets of Superstar Presenters for more ideas about creating nice visuals.

Make a point: Have you ever listened to someone give a lecture or speech and then wondered what it was they were trying to say? Some people are very good at saying a lot about nothing and somehow making people believe they delivered a valuable message. Politicians are known for this, particularly in countries where there is no democracy. Don’t follow their speaking style. It is important to have key messages you want the audience to hear and to join them together to make a final point. It also helps to let your audience know in advance what you are going to talk about and then at the end, remind them of what you told them. This will help solidify the message.

Timing: Speakers often have difficulty knowing how long to make their presentations and how many words they will need to speak to fill the allotted time. The average English speaker utters 120 words per minute. We don’t always have the luxury of dictating the length of time we use to speak at a conference. When you can do this, 15 minutes is optimal in order to keep the audience engaged. If it has to be longer, simply do the math to figure out how many words you need to write out for your speech. When working out your timing, consider time for pauses, show-of-hands breaks, etc.

Speak from diaphragm: There are three places where humans tend to speak from: the throat, the nose and the diaphragm. The latter creates the most pleasant resonance and is the most clear to listen to. Broadcasters, professional singers and professional speakers all use their diaphragm when projecting their voices. That’s why we like listening to them.

Nasal voices are the most unpleasant voices to listen to and an irritated audience is a disengaged audience. Speaking from the throat will cause you to become hoarse and you will lose your ability to be effective very quickly. Don’t believe me? Consider how much more pleasant Madonna’s voice became after she took voice lessons for her role in Evita. Madonna’s earlier songs are mosquito like. Her voice became much more rich and attractive once she learned the proper way to sing.

Adele also needed to take singing lessons in spite of having a successful singing career. Her sexy, dirty voice was the result of singing off her throat. That caused damage to her vocal cords that later required surgery. Adele had to learn to use her diaphragm to project in order to prevent further damage to her vocal cords.

Start with a question: Questions are a great way to get the audience engaged from the beginning. If you are one of many speakers at an event, then being engaging will become more challenging as the day progresses. Consider starting with a question and periodically asking the audience for a show of hands throughout your speech. It will keep them on their toes.

Change position on stage: You will need to re-engage your audience every ten minutes, so consider using change techniques as well. Moving from one side of the stage to another every ten minutes as well as asking questions of the audience are great ways to keep everyone alert.

Be anecdotal: As you present your topic to your audience, consider how you can incorporate stories into your presentation. Little examples of things that happened to you that further demonstrate your point will help the audience remember what you said. Anecdotes also help create a sense of intimacy as you let the audience connect with your personal life. This sharing of experiences lets the audience bond with you and they will actually care about what you are saying.

Be animated: Your presentation is all about engagement. It doesn’t matter what you are saying if nobody is listening. Vary the tone of your speech, use correct intonation, use hand gestures, smile and move around. Speakers who are animated are simply more fun to watch and more interesting to listen to.

Insert humour: Don’t give a dry speech. Whether the subject matter is complex or simple, adding a little humour will make you more likeable and enhance engagement. Know your audience. Make sure your jokes are not offensive. A little self-deprecating humour usually works.

Use simple language: Your audience will be comprised of a variety of people who have any number of things on their minds. Simple language works for everyone. No one is ever confused or offended by plain speech. Consider that some people in the audience may be very tired or stressed, others may not be native speakers of your language and others may even speak a different dialect than you. Did you know that newspapers generally aim for a grade seven level of writing? More “intelligent” publications go for grade nine so there is no benefit to using a lot of big, fancy words.

Have a coach: You may think that your presentation went well because everyone clapped when it was over, but trust me, that is not an accurate measurement of a job well done. If you are planning to make money from public speaking events, or if your job requires you to give a lot of presentations, then you should hire a professional to coach you. The expert eye of a professional is critical to your success. While you are practicing your speech and even after an event, have your coach give feedback. This is something that I can do for people, so feel free to let me know if you need my help.

 Renée Cormier is a Public Relations & Communications professional, published author, employee engagement specialist, sales & marketing sage and constant producer of quality content. Need help with your presentations or business communications? Visit www.reneecormier.com